- Frequently Asked Questions (FAQ)
To help you better understand our stainless steel lunch boxes and services, we have compiled some frequently asked questions and their answers. If your question is not listed here, please feel free to contact us. - Potential Issues
2.1 How to clean and maintain the stainless steel lunch box?
Our stainless steel lunch boxes can be hand washed with warm water and neutral detergent. It is recommended that you avoid using strong acid or strong alkaline detergents to avoid damaging the surface. Do not use a dishwasher to wash at high temperatures to keep it in the best condition.
2.2 Can the stainless steel lunch box be microwaved?
For your safety and long-term use of the product, we do not recommend heating the stainless steel lunch box in the microwave.
2.3 Can it be put in the refrigerator?
Yes, the stainless steel lunch box is suitable for putting in the refrigerator to help keep your food fresh. But please be careful not to put hot food directly into the sealed lunch box to prevent pressure caused by over-tightening the seal.
2.4 My lunch box is defective, what should I do?
We are confident in the quality of our products, but if the lunch box you received is defective or damaged, please contact our customer service team in time. We will provide you with a return and exchange service.
2.5 How do I know if the lunch box I choose is suitable for my needs?
Please refer to our product page and carefully review the size, capacity and usage recommendations of each lunch box. If you still have questions, please feel free to contact our customer service staff and we will be happy to provide you with professional advice.
- Additional Support
If you encounter other problems when using our stainless steel lunch box, or need more information about the product, please feel free to contact us through the customer service email or phone. We promise to provide you with support and help.
Thank you for choosing us www.steelbento.com, and we look forward to providing you with a pleasant shopping experience!